Terms and Conditions
We offer FREE local delivery in Tonbridge/Hildenborough or you can collect from the Studio.
All other orders will be sent by Royal Mail 1st or 2nd class signed for. Please select at checkout.
Royal Mail 1st Class Signed for - £4.95
Royal Mail 2nd Class Signed for - £3.95
Shipping to Ireland - £10
USA - £15
We will aim to post out the same day your order is placed and you should receive your order within 3-5 working days. (Please allow longer for International delivery)
Please email any postage related queries to email@example.com
Returns and Refunds Policy
FOR HYGIENE REASONS JEWELLERY AND SCARVES ARE NON-RETURNABLE.
We hope that you will be delighted with your purchases from Topsy & Me but should you need to return an item for a refund you have 14 days in which to do so. However, we would ask that you return your items as soon as you are able.
Your item must be unworn, complete with tags in place and in the same condition that you received it. Once we receive your item, it will be inspected and then a refund will be issued via your original payment method.
You are responsible for paying your return postage costs. Please return your order by recorded delivery and obtain a proof of postage. If you don’t have proof of postage we will be unable to process a refund if your package goes missing.Please email us at firstname.lastname@example.org if you have any queries regarding your returns